How to Recover a Disabled Facebook Account: 2 Easy Methods (2024)

Written byNicole Levine, MFA

Last Updated: September 4, 2024Fact Checked

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Recovering Your Personal Facebook Account if Disabled

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   Make sure Facebook disabled your account. Go to https://www.facebook.com and log in with your username and password. If you see a message that says "Your account has been disabled," you may be able to submit an appeal to have it recovered.

   • If you can't log in: Go to https://www.facebook.com/login/identify to try recovering your account.
   • If your account was hacked: Go to https://www.facebook.com/hacked and follow the on-screen instructions to reclaim it. Our guide to recovering a hacked account can help you along the way.
   • Facebook may disable your account if you've used it in a way that violates their terms and standards. This includes using a fake name, impersonating someone, sending spam messages, and harassing other users.^[1] Check out Facebook's terms at https://www.facebook.com/terms, and their community standards at https://transparency.fb.com/policies/community-standards.

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   Check your email for more information about your suspension. When Facebook disables your account due to a violation, they'll email the address on file with more details, including the length of your suspension, and whether you can appeal the decision. If you're eligible to submit an appeal, you'll see the option to do so in the email from Facebook.^[2]

   • If your account is only disabled temporarily, the email will inform you of the length of time it will take to access it again.
   • If you don't see an email from Facebook, check your Spam or Trash folder.

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   Click or tap the Appeal link to begin your appeal. While there used to be a direct appeal form to recover your account, Facebook has deleted it. If you believe your account was disabled in error, look for an Appeal button or link at the bottom of the email from Facebook. You'll also see the button or link after you log in to your account.

   • Not all suspensions are eligible for appeal. If you cannot appeal the decision, your only option is to create a new account.
   • You must submit an appeal within 180 days of suspension to be considered for reactivation.

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   Provide the requested information to Facebook. During the appeal process, you'll be asked to submit information that confirms your identity. In most cases, you'll need to confirm your phone number by verifying a code and submit a selfie. You may also be asked to submit other information, such as a photo ID.

   • If photo ID is required, take a photo of your driver's license, birth certificate, learner's permit, immigration card, tribal identification or status card, official name change paperwork, passport, or other government ID as prompted.^[3]
   • If you are using a computer, you can take a selfie and/or photo of your ID with your phone and transfer the image(s) to your computer.
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   Upload more information if requested by Facebook. If Facebook needs more information to make their final decision on your account, they'll let you know via email or text message. You'll have 30 days from receiving the follow-up email from Facebook to provide the requested documentation for reactivation. If you miss the 30-day deadline, your account will be permanently disabled.

   • In some cases, you will not hear back from Facebook after submitting your appeal. If you don't receive an email, try logging in again to see if the suspension has been lifted.

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   Log back into Facebook with your account. If you disabled your own account, you can recover it by logging in using the Facebook mobile app or at https://www.facebook.com.^[4]

   • If you chose the option to permanently delete your account, you'll only have a 30-day window during which you can reactivate.
   • If it's been more than 30 days since you marked your account for permanent deletion, you can't get it back.^[5] Create a new Facebook account instead.
   • If you don't remember your password, click Forgot Password? and follow the on-screen instructions to reset it.
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   Click Cancel Deletion if prompted. If you deleted your account and it's been fewer than 30 days since doing so, this reactivates your account.^[6]

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