Reviews
4.7 of 5 stars
286 Ratings, 63 Reviews28663
The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Likelihood of your recommending this care provider to others
Average provider Likelihood of your recommending this care provider to others rating 4.6 out of 5 stars4.6
Care provider's efforts to include you in the decisions about your care
Average provider Care provider's efforts to include you in the decisions about your care rating 4.6 out of 5 stars4.6
Care provider's discussion of any proposed treatment
Average provider Care provider's discussion of any proposed treatment rating 4.6 out of 5 stars4.6
Explanations the care provider gave you about your problem or condition
Average provider Explanations the care provider gave you about your problem or condition rating 4.7 out of 5 stars4.7
Concern the care provider showed for your questions or worries
Average provider Concern the care provider showed for your questions or worries rating 4.7 out of 5 stars4.7
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5 out of 5 stars5 of 5 stars
Reviewed on 8/2/2024
Dr. Martel is an excellent doctor. I will be seeing him for years to come.
5 out of 5 stars5 of 5 stars
Reviewed on 7/29/2024
Dr. Mantel is very professional and knowledgeable. He takes time to explain test result and showed concern about my recent hospitalization.
3 out of 5 stars3 of 5 stars
Reviewed on 7/19/2024
This was the second time that I've seen him. Both times I had to wait much too long for the doctor to enter the examination room!!!
5 out of 5 stars5 of 5 stars
Reviewed on 7/19/2024
I have complete trust in Dr. Martel
5 out of 5 stars5 of 5 stars
Reviewed on 7/17/2024
Dr. Martel is an excellent doctor. He listens, explains everything and always asks if I have questions.
5 out of 5 stars5 of 5 stars
Reviewed on 7/3/2024
In general, I was satisfied with the front desk,the nurse, who took me in,the nurse who did my eye exams,the doctors, in short it was a satisfactory visit.
5 out of 5 stars5 of 5 stars
Reviewed on 6/24/2024
Dr martel has been wonderful in what is a scary situation for me.
5 out of 5 stars5 of 5 stars
Reviewed on 6/19/2024
All were friendly, helpful and caring.
5 out of 5 stars5 of 5 stars
Reviewed on 6/5/2024
You have the greatest, kindest, most compassionate, understanding, and knowledgeable Doctors and staff
5 out of 5 stars5 of 5 stars
Reviewed on 6/5/2024
Dr Martel is excellent
5 out of 5 stars5 of 5 stars
Reviewed on 4/10/2024
I would recommend to everyone
5 out of 5 stars5 of 5 stars
Reviewed on 3/1/2024
Very good
5 out of 5 stars5 of 5 stars
Reviewed on 2/26/2024
The Dr. Was VERY helpful with my decision
5 out of 5 stars5 of 5 stars
Reviewed on 2/14/2024
Dr. .MattelDr. Martel makes me feel at ease. I know I am In excellent care.
5 out of 5 stars5 of 5 stars
Reviewed on 2/12/2024
Everyone very professional
5 out of 5 stars5 of 5 stars
Reviewed on 2/7/2024
Knowledgeable, compassionate, took time to listen
5 out of 5 stars5 of 5 stars
Reviewed on 12/1/2023
I had to ask questions for answers. They could not find a reason for my eye issues
5 out of 5 stars5 of 5 stars
Reviewed on 11/27/2023
Dr Martel is FANTASTIC !
5 out of 5 stars5 of 5 stars
Reviewed on 11/22/2023
Good
5 out of 5 stars5 of 5 stars
Reviewed on 11/15/2023
Two doctors outstanding
4 out of 5 stars4 of 5 stars
Reviewed on 11/6/2023
Dr Martel was attentive and didn't rush me.
5 out of 5 stars5 of 5 stars
Reviewed on 11/1/2023
Dr. Martel is extremely kind. He explains everything in a way that's easy to understand. He is also concerned about your overall health
5 out of 5 stars5 of 5 stars
Reviewed on 9/1/2023
Dr. Martel and the PA both listened to our previous concerns that we had with the doctor from another practice. They took care with my treatment and made me very comfortable with everything they did. We were so pleased with everything from the minute we walked into the building until we were done with our visit.
5 out of 5 stars5 of 5 stars
Reviewed on 8/16/2023
Very good
5 out of 5 stars5 of 5 stars
Reviewed on 7/31/2023
Dr. Martel is an excellent physician! He took the time to explain my treatment!
5 out of 5 stars5 of 5 stars
Reviewed on 7/19/2023
Dr. Martel is an exceptional physician, caring and extremely competent
5 out of 5 stars5 of 5 stars
Reviewed on 7/17/2023
I would highly recommend Dr.Martel! Very knowledgeable and very caring!
5 out of 5 stars5 of 5 stars
Reviewed on 7/5/2023
I was included in my care in regards to decisions and Dr Martell was comfortable with them which gave me confidence for future visits.
5 out of 5 stars5 of 5 stars
Reviewed on 7/3/2023
I love Dr. Mantel and admire how fast he works and the effective way he gives injections
5 out of 5 stars5 of 5 stars
Reviewed on 6/5/2023
Very happy with dr and staff
5 out of 5 stars5 of 5 stars
Reviewed on 5/19/2023
Very compassionate and took time to explain new treatment options and test results
5 out of 5 stars5 of 5 stars
Reviewed on 5/10/2023
The entire staff always demonstrates the highest level of care possible.
5 out of 5 stars5 of 5 stars
Reviewed on 5/3/2023
Doctor Martel has always demonstrated that he was committed to my best interests.
5 out of 5 stars5 of 5 stars
Reviewed on 4/3/2023
I TRUST UPMC it's Dr's (MY Dr's and their staff) "implicitly". That won't change.
5 out of 5 stars5 of 5 stars
Reviewed on 3/22/2023
Very good experience
5 out of 5 stars5 of 5 stars
Reviewed on 3/20/2023
Dr. M9artrl is excellent in explaining choices and in alleviating fears. Good at setting up series of follow up visits.
5 out of 5 stars5 of 5 stars
Reviewed on 3/17/2023
Ironic - Dr Martel is the most impressive retina specialist I've seen yet he's the least arrogant. He was kind and patient once again, spending the time I needed to talk through my eye situation. I am thrilled to have him as my doctor!
5 out of 5 stars5 of 5 stars
Reviewed on 3/17/2023
I had an excellent experience with the staff, nurse, and doctors
5 out of 5 stars5 of 5 stars
Reviewed on 3/15/2023
DR. MARTEL IS THE BEST. HE IS THOROUGH, UNDERSTANDING AND PATIENT WITH ALL MY QUESTIONS AND CONCERNS. I WOULD NOT GO ANYWHERE ELSE FOR MY EYE CARE.
5 out of 5 stars5 of 5 stars
Reviewed on 3/15/2023
I liked the Dr but not the length of time waiting to see him
5 out of 5 stars5 of 5 stars
Reviewed on 3/8/2023
There was no need for discussion on furtherTreatment. The eye is healed and working better than ever. Thanks to the good doctor.
5 out of 5 stars5 of 5 stars
Reviewed on 3/3/2023
I have seen Dr. Martel for 8 years and would highly recommend him to anyone seeking eye care.
5 out of 5 stars5 of 5 stars
Reviewed on 3/1/2023
Excellent job explaining the treatment and alternative treatments
5 out of 5 stars5 of 5 stars
Reviewed on 2/27/2023
Satisfied with everything
5 out of 5 stars5 of 5 stars
Reviewed on 2/8/2023
I am very pleased with Dr. Martel. He is smart, competent, and an overall excellent retinal specialist/surgeon. Thank you
5 out of 5 stars5 of 5 stars
Reviewed on 1/30/2023
Dr. Martel and woman that take scan Of eyes are excellent
5 out of 5 stars5 of 5 stars
Reviewed on 1/4/2023
I am willing to travel to receive care provided by Dr. Martel. He is honest and explains things well. HIs treatment has resulted in great improvement and I trust his recommendations.
5 out of 5 stars5 of 5 stars
Reviewed on 12/14/2022
Fully pleased with all the folks I interacted with.
5 out of 5 stars5 of 5 stars
Reviewed on 12/12/2022
Dr. Martel and all of his staff treat me in a kind and understanding way.
5 out of 5 stars5 of 5 stars
Reviewed on 12/5/2022
Dr, Martel Eased My Fears !
5 out of 5 stars5 of 5 stars
Reviewed on 12/2/2022
This is always a good experience , the team is very efficient with excellent communication skills.
5 out of 5 stars5 of 5 stars
Reviewed on 12/2/2022
I love Dr. Martel. He is professional, caring and knowledgeable.
5 out of 5 stars5 of 5 stars
Reviewed on 11/16/2022
Explained every step of the treatment. Excellent care
5 out of 5 stars5 of 5 stars
Reviewed on 11/14/2022
Dr. Martel was great. I really appreciated the time and care he gave me. He answered all my questions and gave me a lot of information about my eye problems.
5 out of 5 stars5 of 5 stars
Reviewed on 10/24/2022
Very good
5 out of 5 stars5 of 5 stars
Reviewed on 10/24/2022
Dr. Martel is EXCELLENT !!!!
5 out of 5 stars5 of 5 stars
Reviewed on 10/12/2022
Basically Doctor Martel dealt with me the way one would expect a doctor to behave. It's sad that there aren't more doctors like him.
5 out of 5 stars5 of 5 stars
Reviewed on 9/28/2022
Dr. Martel is always very thorough, listens to my questions, and responds appropriately. He is a very caring and compassionate doctor. He is also very good at what he does.
5 out of 5 stars5 of 5 stars
Reviewed on 9/19/2022
Dr. Martel is excellent in every respect. He has discussed my condition thoroughly, including treatment options and he is, most importantly, honest. He always takes time to answer a question. I have developed faith in Dr. Martel's expertise and I count on his professionalism.
5 out of 5 stars5 of 5 stars
Reviewed on 9/13/2022
This is my second trip to Mercy the first time I was here for 5 weeks. Everything is the same as it was then. Excellent care both times from all concerned. Nurses the doctors and the people that cleaned the place exceptional service
5 out of 5 stars5 of 5 stars
Reviewed on 9/8/2022
Everyone on your staff tried to do all they could to help me.
2 out of 5 stars2 of 5 stars
Reviewed on 9/7/2022
Dr. Martel is a good, competent surgeon. I believe he has done excellent work on my eye, but does not seem empathetic to the peripheral effects of longer term inability to work.
5 out of 5 stars5 of 5 stars
Reviewed on 8/19/2022
I have already recommended Dr. Martel to friends!
5 out of 5 stars5 of 5 stars
Reviewed on 8/19/2022
Excellent doctor
4 out of 5 stars4 of 5 stars
Reviewed on 8/19/2022
On intake, I described a new sensation I was experiencing. It was in the notes but neither doctor address it or asked about it. I felt somewhat rushed and I didn't remind them
5 out of 5 stars5 of 5 stars
Reviewed on 8/4/2022
Good